Agentforce pricing in 2026, with a cost estimator
Agentforce pricing in October 2026 has three main models: Flex Credits at $500 per 100,000 credits (20 credits, or $0.10, per standard action), an unmetered employee add-on at $125 per user per month, and the Max edition from $550 per user per month with credits included. Salesforce Foundations adds basic Agentforce features to Enterprise Edition and above for $0.
All figures below are list prices from Salesforce's pricing pages, read on 21 October 2026. Contracts are negotiated, so your price may differ.
Every Agentforce price Salesforce publishes
| Model | List price | What you get |
|---|---|---|
| Flex Credits | $500 per 100,000 credits | Pay per action: customer-facing and employee agents, Agentforce Voice, Digital Wallet, Agentforce Vibes |
| Conversations | $2 per conversation | Customer-facing agents, Digital Wallet |
| Agentforce User License | $5 per user per month | Agentforce for every employee; requires Flex Credits |
| Flat Fee Access (Sales, Service, Field Service add-on) | $125 per user per month | Unmetered employee usage, the full AI suite, Prompt Builder |
| Industries add-on | $150 per user per month | The add-on plus industry-specific AI |
| Help Agent Resolutions | $2 | Per resolution |
| Salesforce Foundations | $0 | Key Agentforce features, Enterprise Edition and above |
| Max edition | From $550 per user per month | Agentforce add-on included, 2.75 million Flex Credits per org per year |
How credits are consumed, per Salesforce Ben's guide: a standard Agentforce action uses 20 Flex Credits and an Agentforce Voice action uses 30. At list price that is $0.10 and $0.15 per action.
Estimate your monthly cost
Agentforce Flex Credits cost estimator
List price $500 per 100,000 credits ($0.005 per credit), 20 credits per standard action and 30 per voice action. Credits included in your edition reduce this; the rates for agentic MCP and API calls are not published yet.
The estimator uses only published numbers. Change the credits per action if Salesforce changes its metering, and remember that credits included in your edition reduce the bill.
Worked examples
At list price, 21 working days, 20 credits per action:
| Team | Actions per rep per day | Flex Credits per month | Cost in credits | Cost with the $125 add-on |
|---|---|---|---|---|
| 10 reps | 15 | 63,000 | $315 | $1,250 |
| 10 reps | 60 | 252,000 | $1,260 | $1,250 |
| 50 reps | 15 | 315,000 | $1,575 | $6,250 |
| 50 reps | 80 | 1,680,000 | $8,400 | $6,250 |
Credits or add-on: the break-even
The $125 add-on buys the same as 25,000 Flex Credits a month ($125 divided by $0.005 per credit). At 20 credits per action, that is 1,250 actions per user per month, about 60 per working day. Below that usage, credits cost less at list price; above it, the flat add-on wins.
Most sellers do not trigger 60 agent actions a day. Teams that automate heavy work (call summaries, CRM updates on every meeting, prospect research) can.
Credits already included in your edition
| Sales Cloud edition | List price per user per month | Flex Credits per org per year | Standard actions per month, org-wide |
|---|---|---|---|
| Core | $195 | 500,000 | about 2,083 |
| Advanced | $395 | 1,000,000 | about 4,167 |
| Max | $550 | 2,750,000 | about 11,458 |
The actions column divides the yearly credits by 12, then by 20 credits per action. For a 20-rep team on Core, the included credits cover about 5 actions per rep per working day. Note that Salesforce Ben's guide gives 2.5 million credits for Agentforce 1 editions, while the Sales Cloud and Agentforce pricing pages list 2.75 million for Max on 21 October 2026.
Flex Credits in other currencies
Salesforce's Agentforce pricing page lists the price of 100,000 Flex Credits in several currencies. On 21 October 2026:
| Currency | Price of 100,000 Flex Credits | One standard action (20 credits) |
|---|---|---|
| US dollar | $500 | $0.10 |
| Euro | €500 | €0.10 |
| Pound sterling | £400 | £0.08 |
| Australian dollar | AU$700 | AU$0.14 |
| Japanese yen | ¥60,000 | ¥12 |
| Swedish krona | 5,000 kr | 1 kr |
Which model fits which use
| Use | Model that usually fits | Why |
|---|---|---|
| A few agent actions per seller per day | Flex Credits | Pay only for what runs; included credits may cover it |
| Heavy daily use by the same sellers | $125 per-user add-on | Flat above about 60 actions per seller per working day |
| Customer-facing chat agents | Conversations at $2, or Flex Credits | Compare the average number of actions per conversation: above 20, the $2 conversation is cheaper |
| Everything, at scale | Max edition | Credits and add-on bundled, from $550 per user per month |
| Trying it out | Salesforce Foundations | $0 on Enterprise Edition and above |
What is not priced yet
- Agentic calls through MCP and APIs. Salesforce plans agent registration and billing of each registered agent's calls as Headless Platform Interactions in Flex Credits, targeted for November 2026, rates "TBA", with 30 days' notice. Sandboxes and Developer Edition orgs are excluded.
- Claudeforce. The Salesforce in Claude plugin has no list price; see Claudeforce.
Details on how credits are tracked and drawn are in Salesforce Flex Credits.
Is it worth it for pipeline reviews?
For a manager who wants a reliable forecast call, the question is narrower than "should we buy Agentforce". Pipeline review needs every open deal checked against the same rules every day, without anyone asking. Agentforce can be built to do it, at a metered cost per action. Fixed-price tools do one job, as our Agentforce alternatives guide shows. Read the Agentforce review for adoption figures, and Einstein vs Agentforce for what you may already own.
Frequently asked questions
How much does Agentforce cost?
Agentforce costs $500 per 100,000 Flex Credits, with 20 credits per standard action, or $125 per user per month for the unmetered employee add-on, according to Salesforce's pricing page on 21 October 2026. The Max edition starts at $550 per user per month.
How much is one Agentforce action?
One standard Agentforce action uses 20 Flex Credits, which is $0.10 at the $500 per 100,000 list price. A voice action uses 30 credits, or $0.15.
Is the $125 add-on cheaper than Flex Credits?
The add-on is cheaper only above about 1,250 actions per user per month, roughly 60 actions per working day. Below that, paying per action in Flex Credits costs less at list price.
Does Agentforce come free with Sales Cloud?
Salesforce Foundations adds key Agentforce features at no cost to Enterprise Edition and above, and Sales Cloud Core, Advanced and Max include 500,000, 1 million and 2.75 million Flex Credits per org per year.
Will Salesforce in Claude use Flex Credits?
Salesforce plans to bill calls from registered agents in Flex Credits from November 2026, with rates not yet published. Claude usage itself is billed separately by Anthropic.
Related guides
Sources
- Agentforce pricing, Salesforce, read 21 Oct 2026
- Sales Cloud pricing, Salesforce, read 21 Oct 2026
- Complete guide to Agentforce pricing options, Salesforce Ben, Jul 2026
- Claudeforce by Salesforce and Anthropic (agent billing), Cloud Odyssey, 6 Oct 2026
TruthPipe is an independent product. It is not affiliated with, sponsored or endorsed by Salesforce or Anthropic. Salesforce, Agentforce and Claude are trademarks of their owners.